Welcome to Just Vet. This Shipping Policy outlines the terms and conditions related to the shipment of products and goods ordered through our website or services.
1. Order Processing
a. Processing Time: Orders are typically processed within 5 business days after confirmation and payment.
b. Order Confirmation: You will receive an email confirmation with the details of your order, including the estimated delivery date.
2. Shipping Methods
a. Carrier: Just Vet uses reputable carriers to ensure the safe and timely delivery of your orders.
b. Shipping Options: Shipping options and costs will be presented at the time of checkout. You can choose from standard or expedited shipping based on your preferences.
3. Shipping Locations
a. Domestic Shipping: We currently offer shipping within India.
4. Delivery Times
a. Estimated Delivery: The estimated delivery time will be provided during checkout. Please note that delivery times may vary based on the shipping method and destination.
b. Delays: Just Vet is not responsible for delays caused by factors beyond our control, including but not limited to weather conditions, customs delays, or carrier issues.
5. Order Tracking
a. Tracking Information: Once your order has been shipped, you will receive a tracking number to monitor the status and location of your package.
b. Lost or Stolen Packages: Just Vet is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
6. Shipping Fees
a. Shipping Costs: Shipping costs are calculated based on the weight of the package, shipping method, and destination.
b. Free Shipping: Just Vet may offer free shipping promotions on qualifying orders. Details will be provided during applicable promotions.
7. Returns and Exchanges
Please refer to our Return and Exchange Policy for information on returning or exchanging products.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, don’t hesitate to get in touch with us at [info@justvet.care].